Quick Start Guide

Get started with VeriPlus in 5 simple steps. This guide will walk you through account setup, running your first verification, and understanding your results.

Prerequisites

Before you begin, you'll need:

• A valid email address
• A web browser (Chrome, Firefox, Safari, or Edge recommended)
• 5 minutes of time

Step 1: Create Your Account

1. Visit veriplus.co.uk/register
2. Choose a subscription plan (FREE plan requires no credit card)
3. Enter your email and create a secure password
4. Verify your email address via the confirmation link
5. Complete your organisation profile

Step 2: Access Your Dashboard

After email verification, you'll be redirected to your dashboard:

1. Activity Feed - Shows recent verifications and checks
2. Quick Actions - Four buttons to start common tasks
3. Credit Balance - Your available credits
4. Analytics - Usage charts and metrics

Step 3: Create Your First Applicant

Applicants are individuals or organisations you want to verify or screen.

Option A: Manual Creation (Dashboard)

1. Click "New Verification" in Quick Actions

2. Select "Create new applicant"

3. Fill in the applicant details:

   • Type: Individual or Organization
   • Full Name: Legal name
   • Date of Birth: (for individuals)
   • Email (optional): For sending verification links
   • Address (optional): Residential or business address

4. Click "Save & Continue"

Option B: API Creation (Developers)

const response = await fetch('https://api.veriplus.co.uk/api/v3/applicants', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    type: 'individual',
    firstName: 'John',
    lastName: 'Doe',
    dateOfBirth: '1990-01-15',
    email: '[email protected]'
  })
});
 
const applicant = await response.json();

Step 4: Run a Verification Check

With your applicant created, choose a verification method:

Document Verification (Recommended for First-Timers)

1. From the applicant detail page, click "New Verification"

2. Select "Document Verification"

3. Choose your workflow:

   • Standard: Document upload + selfie
   • Express: Document only (faster)
   • Enhanced: Document + biometrics + liveness check

4. Send Link to Applicant (recommended) or Upload Documents Manually

5. Wait for applicant to complete (or upload documents yourself for testing)

6. Review results on the verification detail page

Expected Results

Within 30 seconds, you'll receive:

• ✅ Document Validity - Is the document authentic?
• ✅ Data Extraction - Name, DOB, document number, etc.
• ✅ Face Match - Does the selfie match the document photo?
• ✅ Liveness Check - Is this a real person (not a photo or video)?
• ✅ Risk Score - Overall verification confidence

Step 5: Review and Take Action

On the verification detail page:

1. Check the Status:

   • ✅ Approved - All checks passed
   • ⚠️ Manual Review - Some checks need attention
   • ❌ Rejected - Failed critical checks

2. Review Extracted Data:

   • Verify name matches your records
   • Check document expiry date
   • Review address information

3. Take Action:

   • Internal Approve - Mark as verified
   • Internal Reject - Decline the applicant
   • Request Re-verification - Ask for better documents

4. Export Report (optional):

   • Click "Export PDF" for compliance records
   • Costs 1 additional credit

Understanding Credit Usage

Your first verification consumed credits:

• Document verification: 1-3 credits
• PDF export (if used): 1 credit

Check your remaining balance in the top navigation bar.

2 Credits Typical first verification

Next Steps

Now that you've completed your first verification:

Troubleshooting

Verification Failed

Problem: Document verification returned "Rejected" status

Solutions:

• Ensure document is clear, not blurred or cropped
• Check lighting - avoid glare and shadows
• Use original document, not photocopies
• Verify document is not expired

Low Quality Image

Problem: Warning about image quality

Solutions:

• Use better lighting
• Hold camera steady
• Ensure entire document is in frame
• Use rear camera for better resolution

Face Mismatch

Problem: Selfie doesn't match document photo

Solutions:

• Remove glasses, hat, or mask
• Ensure good lighting on face
• Look directly at camera
• Don't use old photos

Credit Deduction Issues

Problem: Credits deducted but no results

Solution: Contact [email protected] with the verification ID. Credits are refunded for system errors.

Getting Help

• Live Chat: Click the chat icon (bottom right of dashboard)
• Help Center: support.veriplus.co.uk
• Email Support: [email protected]
• API Documentation: /docs/api