Credit System

Understanding VeriPlus credit-based billing, pricing, credit consumption, and how to manage your credit balance.

Credit System

VeriPlus uses a credit-based billing model where each compliance check consumes credits from your organisation's balance.

How Credits Work

Credit Basics

  • Credits consumed only when checks are performed
  • No credits consumed for API calls, list operations, or status checks
  • Credits never expire (purchased credits)
  • Subscription credits reset monthly

Credit Sources

SourceDescriptionPriority
Subscription CreditsMonthly allowance from your plan1 (used first)
Purchased CreditsOne-time credit purchases2 (used second)
Bonus CreditsPromotional or loyalty credits3 (used last)

Consumption Order: Subscription → Purchased → Bonus

Credit Costs

Always Current

These credit costs are automatically pulled from our database. When pricing changes, this documentation updates automatically.

Identity Verification

Verification TypeCredits
Document Verification1
Identity Verification (Standard)1
Identity Verification (Enhanced)2
Biometric Verification3

AML Screening

AML Check TypeCredits
Sanctions Check1
PEP Screening2
Adverse Media Check3
Basic AML Check1
Enhanced AML Check2
Monitoring (per month)1

Deepfake Detection

Media TypeCredits
Image Analysis2
Video Analysis5
Audio Analysis3
Document Analysis4

KYT Crypto

KYT OperationCredits
Wallet Check2
Monitoring (per month)1

Other Operations

OperationCredits
Export to PDF1 Credit
Export to Excel1 Credit
Bulk applicant import0
API calls (GET requests)0
Webhook delivery0

Subscription Plans

Current Pricing

These plans and prices are automatically pulled from our database. Visit our pricing page for full details.

PlanMonthly PriceCredits/MonthAPI AccessMax Users
FreeFree/mo1001
Basic£99/mo1,0003
Professional£299/mo5,00010
Enterprise£999/moUnlimitedUnlimited

Plan Features Comparison

Free

Free/mo

100 credits/month

Perfect for getting started with basic compliance needs

Basic

£99/mo

1,000 credits/month

Ideal for small teams with regular compliance requirements

Professional

£299/mo

5,000 credits/month

Comprehensive solution for growing businesses

Enterprise

£999/mo

Unlimited credits/month

Unlimited solution for large organizations

Purchasing Additional Credits

Credit Packs

Buy credits as needed when subscription allowance runs out:

PackageCreditsPricePer CreditSavings
Starter Pack500£49£0.1-
Growth Pack1,000£89£0.0910% off
Professional Pack5,000£399£0.0820% off

Never Expire: Purchased credits remain in your balance until used.

Auto-Recharge

Set up automatic credit purchases to avoid interruptions:

Configuration:

{
  "enabled": true,
  "threshold": 100,      // Trigger when credits fall below 100
  "amount": 500,         // Purchase 500 credits
  "paymentMethod": "card_xyz123"
}

Example:

  • Balance reaches 95 credits
  • Auto-recharge triggers
  • Credits purchased automatically
  • Service continues uninterrupted

Credit Balance

Checking Balance

const response = await fetch('https://api.veriplus.co.uk/api/v3/credits/balance', {
  headers: {
    'Authorization': `Bearer ${apiKey}`
  }
});
 
const data = await response.json();
console.log('Available credits:', data.data.available);
console.log('Subscription credits:', data.data.subscriptionCredits);
console.log('Purchased credits:', data.data.purchasedCredits);

Response:

{
  "success": true,
  "data": {
    "subscriptionCredits": 250,
    "purchasedCredits": 100,
    "bonusCredits": 50,
    "usedCredits": 150,
    "available": 400,
    "nextRenewal": "2024-02-01T00:00:00Z"
  }
}

Low Balance Alerts

Enable webhook notifications when credits run low:

POST /api/v3/webhooks
 
{
  "url": "https://yourdomain.com/webhooks/veriplus",
  "events": ["credits.low_balance", "credits.depleted"]
}

Webhook Payload:

{
  "event": "credits.low_balance",
  "timestamp": "2024-01-15T10:00:00Z",
  "data": {
    "currentBalance": 50,
    "threshold": 100,
    "message": "Your credit balance is running low"
  }
}

Credit Usage Tracking

View Transactions

Track credit consumption:

GET /api/v3/credits/transactions?limit=50

Response:

{
  "success": true,
  "data": [
    {
      "transactionId": "txn_abc123",
      "type": "DEBIT",
      "amount": 2,
      "operation": "verification.standard",
      "resourceId": "verif_xyz789",
      "timestamp": "2024-01-15T10:30:00Z"
    },
    {
      "transactionId": "txn_def456",
      "type": "CREDIT",
      "amount": 500,
      "operation": "credit.purchase",
      "timestamp": "2024-01-15T09:00:00Z"
    }
  ]
}

Usage Analytics

Dashboard provides:

  • Daily/weekly/monthly credit usage
  • Credits by operation type (verification, AML, deepfake, KYT)
  • Cost per customer
  • Forecast (projected usage)

Insufficient Credits

When balance is zero:

Error Response:

{
  "success": false,
  "error": {
    "code": "INSUFFICIENT_CREDITS",
    "message": "Not enough credits to perform this operation",
    "details": {
      "required": 2,
      "available": 0
    }
  }
}

HTTP Status: 402 Payment Required

Solution:

  1. Purchase additional credits
  2. Upgrade subscription plan
  3. Enable auto-recharge

Credit Refunds

Credits refunded in these cases:

ScenarioRefundNotes
Technical failureFull refundIf verification/screening failed due to system error
Duplicate operationFull refundIf same operation executed twice due to error
Canceled verificationFull refundIf verification canceled before processing
Poor quality documentNo refundDocument processed but low quality
False positive (AML)No refundScreening completed successfully

Request Refund: Contact support with transaction ID

Cost Optimization Tips

1. Use Appropriate Verification Profiles

// ❌ Expensive - ENHANCED for all customers
profileType: 'ENHANCED'  // 3 credits
 
// ✅ Cost-effective - STANDARD for low-risk
profileType: 'STANDARD'  // 2 credits

2. Batch Operations

Process multiple applicants together to reduce overhead.

3. Cache Results

Don't re-verify the same person multiple times:

// Check if applicant already verified
const applicant = await getApplicant(email);
 
if (applicant.lastVerifiedAt && isWithin30Days(applicant.lastVerifiedAt)) {
  // Use existing verification (0 credits)
} else {
  // Create new verification
}

4. Use Webhooks

Don't poll for status (makes unnecessary API calls).

5. Enable Auto-Recharge

Get volume discounts on bulk purchases.

6. Monitor Usage

Set up alerts to detect unusual credit consumption.

Billing Cycle

Subscription Credits:

  • Renew on the 1st of each month
  • Unused credits do not roll over
  • Downgrading mid-month: Credits adjusted immediately

Purchased Credits:

  • Available immediately after purchase
  • Never expire
  • Roll over indefinitely

FAQ

Q: Do credits expire? A: Subscription credits expire monthly. Purchased credits never expire.

Q: Can I transfer credits between organisations? A: No, credits are organisation-specific.

Q: What happens if I downgrade my plan? A: Subscription credits adjust immediately. Purchased credits remain.

Q: Do I get refunds for unused subscription credits? A: No, subscription credits are non-refundable.

Q: Can I gift credits to another user? A: No, but you can invite them to your organisation.

Next Steps

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